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Before You Call...

Can We Help?

1.Technical questions? Our operatives cannot answer these. Please email your requirements and photos of seals or rollers to help@theshowerseal.co.uk and we will respond quickly, however our full range is listed online so if you don’t see it on our site we don’t stock it. Please don’t send us samples in the post as these cannot be returned

2. Need to place an order? It’s easy, safe and secure to order online, however you can order any of the products shown on the site paying over the phone if you prefer.

3. Tracking queries? Did you check your email for the tracking link if applicable to the service purchased?

Need to call us about something else?

01423222455

Customer Service

 

Delivery and Returns:

Delivery Information

UK Postage and discrete plain packaging.

Price indicated at checkout

International orders including Republic of Ireland

Price indicated at checkout

We reserve the right to refuse shipment of goods to known countries where credit card fraud is high

Delivery schedule

Shower Seal dispatches 95% of orders within 24 hours of receiving payment. Uk orders are sent by Royal Mail 1st class small packet delivery and take 2-5 working days to arrive. Orders over 2m in length are sent by Ukmail and take 1-2 working days to arrive.
International orders are sent my Royal Mail Aramex or DHLl and take between 3-10 days for delivery. Please feel free to contact us aboutyour delivery at. help@theshowerseal.co.uk

Returns and Refunds

We are dedicated to your total satisfaction. In the unlikely event that you wish to return goods for exchange or credit card refund they must reach us within 14 days from the date of despatch and be in the condition in which they were sent. Goods returned outside this allocated time frame will not be replaced or refunded. Shower Seal Ltd. are not liable for any return postage costs under DSR regulative. If you need to return an item please send to the following address

Shower Seal Ltd.
Unit B 6 Roshure Road
Magherafelt
United Kingdom
BT45 5HH

Please include your name, address order number and what you want us to do I.e. refund or exchange. Please not under DSR regulative made to measure shower enclosures cannot be returned unless faulty.

 

Privacy notice:

Shower Seal Ltd. understands that complete privacy is expected and under no circumstances do we disclose buyers information to third parties. Shower seal ltd. does not hold your financial details on record and does not intend to in the future. From time to time we shall keep you informed of new products and additions to our range via email. Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item. Discrete plain packaging is used for your order.

 

Terms and conditions:

ShowerSeal Ltd. is completely dedicated to your total satisfaction. If you have any suggestions or comments about our range of products, please contact us.

We accept cheque, postal order, credit and debit card payment. If you are shopping from anywhere else, outside the UK place your order and your credit card company will convert the transaction to your own currency.
PLEASE NOTE ALL DEFAULT CURRENCIES ON THIS WEBSITE ARE UK POUNDS STERLING (£)

Cancellation Policy
Shower Seal ltd. usually ships online orders within 24 hours of received payment, however if you wish to cancel your order within this time please contact us by email or telephone and we will refund you in full. If 24 hours has passed since your purchase please refer to Delivery and Returns Policy.


Tax Charges

Products in this catalogue are subject to VAT (price you pay is inclusive of VAT)

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using our secure server encryption. They are only decrypted after they reach our servers. They are not held in clear text on any web site.

Reaching Us
If you need to reach us, please email help@theshowerseal.co.uk or write to:

Shower Seal Ltd.
Unit B 6 Roshure Road
Magherafelt
United Kingdom
BT45 5HH

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